After determining the needs of the veterinary laboratory customer from an analysis of the laboratory’s current and predicted histo pathology and cytology test volume, GV provides a customized solution in which it outlines instrumentation, training and computer requirements that when in place will generate a positive revenue stream for the laboratory. GV, through a partnership program with its vendors carries out all installation and training and provides the on-going remote pathology reading and interpretation services as a simple extension of the laboratory’s own veterinary practice. Effectively this gives each laboratory a dedicated in-house team of pathologists as an adjunct to its own staff. A laboratory’s histo-pathology service is thereby converted from a loss leader into a profit center.
The laboratory’s veterinary customers continue to work exclusively with the laboratory as before as the outsourcing of the histo-pathology service is essentially seamless. The customer has direct access to the GV pathologists for any discussion or follow up that is needed as GV staff work on a world clock. To the customer, the GV pathologist works for the customer’s local veterinary laboratory and is only a toll-free number away.